Lumino Support
For help with Lumino, subscription questions, technical issues, or feedback, contact us by email.
How do I contact support?
Email Arvinify@gmail.com with your device model, iOS version, app version, and a short description of the issue.
How do I report a bug?
Send a screenshot or screen recording if possible, describe what happened, and include the steps that caused the issue. Do not send sensitive personal journal entries unless necessary.
How do I request account or data deletion?
Email Arvinify@gmail.com with “Lumino Data Deletion Request” in the subject line. If Lumino does not have an account system for your version, we will explain what data can be deleted from the app and what may be handled by Apple.
How do I manage subscriptions?
Subscriptions and purchases are managed through Apple. Open iPhone Settings, tap your Apple ID, then Subscriptions, and choose Lumino.
Is Lumino a therapy or medical app?
No. Lumino is a reflection and mindfulness-style app. It does not diagnose, treat, or replace medical or mental health care.